Terms and Conditions
ActiveWatches values each visitor and customer of ActiveWatches. Like every relationship, however, we unfortunately have some ground rules. Here’s what our attorneys told us to tell you:
Visitors and customers of ActiveWatches shall recognize the terms and conditions listed below. If you have any questions or comments, please feel free to contact us at 800-216-1690 or e-mail us at customerservice@activewatches.com.
Privacy Policy
Visting and ordering from ActiveWatches constitutes agreement to ActiveWatches’ privacy policy, which guarantees that ActiveWatches will take every possible step to protect information received through ActiveWatches.com. Please refer to ActiveWatches’ privacy policy for further information. (Click here for ActiveWatches’ privacy policy.)
Return and Exchange Policy
Ordering from ActiveWatches constitutes agreement to ActiveWatches’ return and exchange policy. Put simply, we’ll honor any return or exchange, so long as the watch is shipped back to us within thirty days of purchase and remains in original condition. Please refer to ActiveWatches’ return and exchange policy for further information. (Click here for ActiveWatches’ return and exchange policy.)
Shipping and Handling Policy
Ordering from ActiveWatches constitutes agreement to ActiveWatches’ shipping and handling policy. ActiveWatches is not liable for damages and loss arising as a result of shipment, but takes every step to ensure that your watch is protected throughout the shipment process. Please refer to ActiveWatches’ shipping and handling policy for further information. (Click here for ActiveWatches’ shipping and handling policy.)
Damage, Malfunction, and Warranty
ActiveWatches is not liable for damage and malfunction caused by the customer. Beyond the first thirty days of purchase, ActiveWatches is not liable for damage and malfunction arising from product defect. Customers should contact the manufacturer directly when product defects occur after the first thirty days of purchase. Manufacturers’ contact information is listed in the product brochure included in your purchase. Many manufacturers provide a limited guarantee and the extent of the guarantee varies by manufacturer. Because ActiveWatches is a licensed retailer of each watch it sells, manufacturers will honor guarantees for watches purchased from ActiveWatches.
Copyright
All content on ActiveWatches, including its logo, graphics, text, and overall web-page design, are the exclusive property of ActiveWatches LLC and protected by U.S. and international copyright laws. Such content cannot be reproduced without the prior consent of ActiveWatches LLC.
Product Information
ActiveWatches makes every attempt to ensure the accuracy and completeness of information that it provides on its website. Consistent with our philosophy of providing the best possible service to our customers, our objective is to provide you with as much information and detail about each watch sold through ActiveWatches.
However, ActiveWatches cannot warrant the accuracy of every watch specification provided on ActiveWatches. ActiveWatches publishes size and weight specifications provided by manufacturers, and does not conduct its own tests to confirm the accuracy of those specifications.
Because every computer is different, each watch may not be accurately represented in terms of size and color.
Applicable Law
Visitors and customers of ActiveWatches agree that the laws of the state of Delaware govern these conditions of use and any dispute that may arise between the visitor or customer and ActiveWatches, notwithstanding any applicable conflict laws.
Product Availability
ActiveWatches endeavors to have every watch available in stock for immediate shipment upon purchase. On rare occasions, however, a product may be out of stock before ActiveWatches is able to notify customers. In cases where an out-of-stock watch has been purchased, ActiveWatches will notify the customer immediately and make every effort to satisfy the customer’s needs.
Third-Party Content
To ensure the best possible service and features, ActiveWatches may publish third-party content on its website. Such content may consist of, for example, product reviews and/or third-party advertising. ActiveWatches cannot represent or warrant the accuracy of the content and, thus, is not liable for the content.
ActiveWatches reserves the right to publish only content that it believes is relevant and appropriate.








